Terms and conditions

1. Scope and contracting party

The contracting party for Werkverstand services is lol.marketing LLC, 30 N Gould St Ste N, Sheridan, WY 82801, USA. These terms apply exclusively to B2B transactions. Customer terms apply only if expressly accepted in text form.

2. Contract formation and precedence

Website information and System Check results are non-binding. A contract is formed by acceptance of an individual proposal, order confirmation or mutually agreed commencement of the commissioned work. In case of conflict, the individual proposal prevails, followed by a statement of work or data processing agreement and then these terms.

3. Services and changes

We owe the consulting, design, training, integration or implementation work described in the proposal, not a particular commercial outcome, ranking improvement or blanket compliance guarantee. Provider subscriptions, API usage, legal advice and third parties are included only if expressly stated in the proposal.

Additional or changed requirements are agreed in terms of effort, fee and timing before implementation. Werkverstand may use suitable subcontractors and remains responsible for the agreed service.

4. Customer cooperation

The customer appoints authorised contacts, provides correct information, test cases, access and approvals on time, and assesses its legal, operational and sector-specific requirements. Credentials must be supplied through agreed secure channels and revoked after completion where appropriate.

Delays or extra effort caused by missing cooperation extend agreed dates reasonably and may be charged separately after prior notice.

5. Fees and payment

Fees are set out in the proposal. Provider licences, API usage, cloud charges and other third parties are borne separately unless agreed otherwise. Invoices are issued by lol.marketing LLC and are payable without deduction within the period stated in the proposal or invoice.

Tax treatment of cross-border services depends on country and customer status. Invoices show the treatment applied; website prices do not make a blanket German VAT representation.

6. Acceptance and issues

Where a deliverable subject to acceptance is agreed, the customer reviews it against the criteria in the proposal within ten business days. Specific material deviations must be described in text form. Minor defects do not prevent acceptance; valid defects are remedied within a reasonable period.

7. Usage rights and customer material

After full payment, the customer receives the usage rights specified in the proposal for bespoke deliverables. Pre-existing methods, libraries, templates, know-how and generally reusable components remain with the entitled party; necessary rights are granted to the extent required for the contractual purpose.

The customer represents that supplied data, content and materials may lawfully be used and do not infringe third-party rights.

8. Confidentiality and privacy

Both parties protect information marked or reasonably understood as confidential and use it only for the contractual purpose. Where Werkverstand processes personal data on the customer's behalf, any required data processing agreement is concluded before processing begins.

9. AI and third-party systems

AI output may be incomplete or wrong. The customer remains responsible for professional review, approval and use in its operations. Features, pricing, availability and terms of external providers may change; Werkverstand will make material effects transparent within the agreed project.

10. Liability

Liability is unlimited for intent, gross negligence, injury to life, body or health and mandatory statutory liability. For slight negligence involving an essential contractual duty, liability is limited to the typical, foreseeable damage when the contract was formed. Otherwise liability for slight negligence is excluded to the extent permitted by mandatory law.

11. Term and termination

Project agreements end when the agreed work is delivered. Ongoing support may be terminated using the notice period in the proposal. Termination for material cause remains available. Work delivered and binding third-party costs commissioned up to termination remain payable.

12. Final provisions

Amendments should be documented in text form. To the extent validly agreed, the laws of the State of Wyoming apply without its conflict-of-laws rules; mandatory protections remain unaffected. For merchants and legal entities, Sheridan County, Wyoming is the agreed venue to the extent permitted.

If a provision is or becomes invalid, the remaining provisions continue in effect. The parties replace the invalid provision with a permitted provision that most closely reflects its commercial purpose.