Practical guide

Calculate AI total cost

The objective is to calculate licence, API, integration, operations and human review together. The review baseline covers usage, people time, infrastructure, governance, support and switching cost.

WERKVERSTAND / CONNECTING INTELLIGENCE

The essential answer

Calculate AI total cost across the whole workflow: licences and APIs belong alongside integration, infrastructure, human review and ongoing support. Add governance and potential switching costs visibly. Separate observed values from assumptions before comparing alternatives.

01 / FIT

A good fit when

  • Goal, scope and domain accountability are explicit.
  • The review baseline is available: usage, people time, infrastructure, governance, support and switching cost.
  • A traceable calculation names the period, usage, people time and infrastructure alongside governance, support and switching effort. Each line shows whether it was measured, evidenced or estimated.

02 / LIMITS

Not the first choice when

  • Avoid: comparing only monthly list price. A comparison based only on monthly list price leaves integration and operating effort unresolved and cannot reliably identify the less expensive overall solution.
  • There is neither safe test data nor a manual fallback.
  • A product demo is expected to replace domain acceptance.

Record usage and effort

The work assignment is to calculate licence, API, integration, operations and human review together. Define purpose, owner and permitted operating boundary before the first test.

The domain review baseline covers usage, people time, infrastructure, governance, support and switching cost. Assumptions and missing information remain visible in the result.

Measure costs against the workflow

  • Define the workflow, period and expected usage covered by the calculation.
  • Record licence, API, integration and infrastructure alongside human review time.
  • Add governance, ongoing support and a possible switch as separate cost items.
  • Compare alternatives under identical assumptions and show the effect of uncertain values.

Separate assumptions from measured results

A traceable calculation names the period, usage, people time and infrastructure alongside governance, support and switching effort. Each line shows whether it was measured, evidenced or estimated.

Avoid: comparing only monthly list price. A comparison based only on monthly list price leaves integration and operating effort unresolved and cannot reliably identify the less expensive overall solution.

Decision matrix

Decision pointProceed whenStop when
Cost assumptionsDocumented: usage, people time, infrastructure, governance, support and switching cost.Scope, data or accountability remains unresolved.
Measurement baselineA traceable calculation names the period, usage, people time and infrastructure alongside governance, support and switching effort. Each line shows whether it was measured, evidenced or estimated.There is only an unevaluated demo without acceptance evidence.
Budget decisionOwner, approval, fallback and next review date are defined.Avoid: comparing only monthly list price. A comparison based only on monthly list price leaves integration and operating effort unresolved and cannot reliably identify the less expensive overall solution.

Keep it verifiable

Primary sources

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