Suitable entry points
Suitable entry points are structuring and preparatory tasks involving tenant requests, property files, statements and contractor communication. A pilot tests whether completeness, preparation time and traceability actually improve against the baseline.
- Consolidate and classify information
- Prepare drafts with visible sources
- Make deadlines, owners and exceptions explicit
The control boundary
Named accountable roles for decision and approval: property manager and the responsible privacy or legal reviewer. The workflow must enforce that approval technically, not merely mention it in a policy.
When sources conflict, data is unknown or people and contracts are affected, automation stops and records the reason.
Pilot with real edge cases
The pilot deliberately includes normal cases, incomplete inputs and critical exceptions. Rollout follows only after the manual fallback, permissions and review rate have proved workable.
Keep it verifiable
Primary sources
- EU AI ActSource checked:
- EDPB: data protection and AISource checked:



